
Outcomes That Move Insurance Forward
Explore how insurers, reinsurers, MGAs, brokers, and insurance market participants are improving performance through the right combination of insurance expertise, intelligent technology, and execution.
Insurance Capabilities
30+ service offerings across four strategic capability areas
- Insurance Operations & Services
- Data, Analytics & AI
- Technology & Digital
- Claims Solutions
Global Delivery Model
Insurance expertise delivered around the world
- 615+ USA
- 4,600+ India
- 175+ Poland
- 45+ Philippines
- 24×7 global operational support
Agentic AI for Insurance
120+ AI agents operating across 1,000+ complex P&C workflows
- Supporting underwriting, claims, operations, compliance, finance, and service functions
- Built specifically for insurance workflows
- Embedded within the Xceedance Insurance Agentic Network (IAN)
Measurable Business Impact
$7.8M
Saved for a U.S. insurer through legal bill review optimization
63%
Reduction in loss adjustment expense through claims transformation
$1,725 → $228
Cost per claim following virtual estimation implementation
250,000
Policies migrated to a modern core platform
$6.7M
Reduction in unsettled balances for a UK MGA
95%
SLA performance achieved for a Lloyd's-aligned (re)insurer
Outcomes Across the Insurance Ecosystem
Xceedance supports insurers, reinsurers, MGAs, brokers, and Lloyd's market participants across North America, the London Market, Europe, APAC, and other major insurance hubs worldwide. From underwriting and claims to catastrophe analytics, finance, and technology modernization, these examples highlight how organizations are using expertise, AI, technology, and execution to solve complex business challenges and achieve measurable outcomes.
- Insurers & CarriersAPAC
Xceedance Boosts Client's Claims Service. Team Sees 10% QA Score Leap
- 10%
- Leap in quality assessment score for the claims team
- Insurers & CarriersGlobal
Global Specialty Insurer Implements Digital Data Management Solution Across Lines of Business
- ~65%
- Faster data processing
- ~50%
- Productivity savings across operations
- Insurers & CarriersAPAC
Hollard Gets a Brand New Core System in Just Six Months
- 6 months
- From start to go-live on a new core system
- Insurers & CarriersGlobal
Leading E&S Insurer Improves Efficiency by 30% and Reduces Operating Costs by 25% with Duck Creek
- 30%
- Improvement in operational efficiency
- 25%
- Reduction in operating costs
- Insurers & CarriersNorth America
A Large U.S.-Based Specialty Insurer Realizes 50% Time Savings with Xceedance Risk Model Platform
- 50%
- Time saved interpreting and communicating results
- 100%
- Elimination of manual activities in the process
- ReinsurersGlobal
Leading Specialty Insurer and Reinsurer Realizes 50% Efficiency Gain with Xceedance Risk Data Platform
- 50%
- Efficiency gain across risk data operations
- Insurers & Carriers
Deploying an AI-Driven Digital Assistant to Augment Customer Experience and Operational Efficiency
- 24×7
- Real-time support for customers and agents
- Insurers & CarriersGlobal
Top Global Specialty Insurer Accelerates Submission Clearance, Reducing Handling Time by Close to 60%
- ~60%
- Reduction in submission handling time
- Insurers & CarriersNorth America
E&S Carrier Expands into Admitted Commercial Lines Market Across all 50 States
- 50
- States opened for admitted commercial lines
Showing page 2 of 4, 30 case studies match.
Deploying an AI-Driven Digital Assistant to Augment Customer Experience and Operational Efficiency
The Challenge
The client needed to give customers and agents real-time support while improving the efficiency of its underwriting processes.
Our Solution
Xceedance deployed an AI-driven digital assistant providing round-the-clock customer and agent support, with automated FAQs, real-time service and secured payment processing.
Results
What our clients are saying
Long-term partnerships are built on expertise, execution, and measurable results. Here's what clients have to say about working with Xceedance.
Global delivery, local expertise
We combine local market knowledge with global insurance expertise, giving clients access to specialized talent, scalable operations, and around-the-clock support.
Onshore
- Worcester, USA (HQ)
- Hamilton, Bermuda
- London, UK
- Sydney, Australia
Nearshore
- Krakow, Poland
Offshore
- Gurugram · Noida · Pune · Bengaluru · Kolkata, India
- Manila, Philippines
Also Serving
- Canada
- Caribbean
- Singapore
- Dubai
- Hong Kong
- Macau
- Italy
- Spain
- France · Germany
- Scandinavia
Technology & Agentic AI Partners
Xceedance works with leading insurance platforms, AI innovators, analytics providers, and technology partners to help clients modernize operations, accelerate transformation, and unlock greater business value.










